top of page
Logo-black.png

PRIVACY POLICY — THE AYES PRODUCTION

(A Brand Operated by Mr. Discovery Limited)
Last Updated: 1st September 2025

 

1. Introduction

The Ayes Production operates this website and provides videography, photography, animation, post-production, and related multimedia production services (the “Services”). The website is hosted on Wix, which supports certain technical functions that enable us to deliver these Services.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, communicate with us, submit an enquiry or quotation request, download materials, or otherwise interact with us.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood the practices described below.

 

2. Data Controller & Brand Sharing (Mr. Discovery Limited)

The Ayes Production is a registered trade name operated by Mr. Discovery Limited, a company incorporated in Hong Kong.

Mr. Discovery Limited is the Data Controller responsible for determining the purposes and means of processing your personal information.

Personal information collected through the Services may be shared—appropriately, proportionately, and securely—within our company group and brands, including but not limited to:

  • The Ayes Production (multimedia & production services)
     

  • The Hubble Studio (aromatherapy & retail)
     

  • Mr. Discovery (consulting, strategy & advisory)
     

Internal sharing is strictly limited to business purposes such as customer service, operations, invoicing, marketing, risk management, IT support, internal analytics, and compliance.

All such processing is governed by this Privacy Policy and subject to confidentiality and security safeguards.

 

3. Personal Information We Collect or Process

“Personal information” means data that identifies, relates to, describes, or can reasonably be linked to an individual.

Depending on how you interact with us, we may collect the following categories of personal information:

3.1 Contact Information

  • Name
     

  • Email address
     

  • Phone number
     

  • Company/organisation
     

  • Billing address (if applicable)
     

3.2 Communication & Project Information

  • Details in your enquiries, emails, quotation requests, or consultation calls
     

  • Information about your project requirements, creative preferences, or production needs
     

3.3 Payment & Transaction Information

(If invoices or online payments occur)

  • Payment confirmation
     

  • Transaction details
     

  • Method of payment
    (Note: Full credit card numbers are not stored by us.)
     

3.4 Account Information (if applicable)

  • Username, password, preferences
    (This applies only if you create an account on the website.)
     

3.5 Device and Technical Information

Automatically collected via Wix:

  • IP address
     

  • Browser type
     

  • Device identifiers
     

  • Pages viewed, time spent, and usage behaviour
     

  • Cookies and similar tracking technologies
     

3.6 Media Submission Information

If you send us files for editing or consultation:

  • Uploaded media files
     

  • Brand assets
     

  • Creative briefs and reference materials
     

 

4. Sources of Personal Information

We may collect information:

  • Directly from you (forms, enquiries, email, phone, social media, quotation submissions)
     

  • Automatically when you use the website (cookies, logs, pixels)
     

  • From Wix system tools and analytics
     

  • From service providers supporting our operations (e.g., email hosting, cloud storage)
     

  • From business partners if you interact with us via third-party platforms
     

 

5. How We Use Your Personal Information

We may use your information for the following purposes:

5.1 Provide, Personalise & Improve the Services

  • Respond to enquiries and quotation requests
     

  • Communicate project details
     

  • Manage client accounts, bookings, and production logistics
     

  • Deliver final project files
     

  • Customise website experience and content
     

5.2 Marketing & Communications

  • Send promotional messages, service updates, newsletters, or event invitations
     

  • Run targeted advertising campaigns (via Meta, Google, etc.)
     

  • Improve campaign performance using analytics
     

You may opt out of marketing communications at any time.

5.3 Security & Fraud Prevention

  • Detect suspicious activity
     

  • Protect email and system integrity
     

  • Maintain compliance with legal and industry standards
     

5.4 Legal & Compliance Purposes

  • Respond to legal requests or regulatory obligations
     

  • Enforce our rights under our Terms & Conditions
     

  • Maintain transaction, invoicing, and audit records
     

 

6. How We Disclose Personal Information

We may share your personal information in the following circumstances:

6.1 With Wix and Technical Providers

To operate and maintain our website, domain, analytics, and communications tools.

6.2 With Business & Marketing Partners

For advertising, remarketing, and cross-brand communications within Mr. Discovery Limited.

6.3 With Mr. Discovery Limited Group & Affiliated Brands

For internal administration, service delivery, invoicing, customer communication, or compliance.

6.4 With Service Providers

  • IT and security providers
     

  • Email and SMS services
     

  • Cloud storage
     

  • Accounting/invoicing platforms
     

  • Video hosting or delivery services
     

6.5 When You Request or Consent

Such as when you send us project files for editing or request integration with third-party services.

6.6 Legal, Protection, and Transaction Purposes

  • Compliance with law enforcement
     

  • Enforcement of our rights
     

  • Prevention of fraud or misuse
     

  • As part of a merger, restructuring, or asset transfer
     

 

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites or platforms.

 

8. Children’s Data

Our Services are not intended for minors, and we do not knowingly collect personal data from individuals under the age of majority.

If you believe a minor has provided personal information, please contact us and we will remove it.

 

9. Security & Data Retention

We implement appropriate administrative, technical, and physical safeguards to protect personal information.
However, no system is perfectly secure.

We retain information for as long as necessary to fulfil the purposes outlined in this Policy, including:

  • project lifecycle
     

  • legal and financial obligations
     

  • dispute resolution
     

  • compliance and internal accounting
     

 

10. Your Rights & Choices

Depending on your location and applicable laws, you may have rights to:

  • Access or request a copy of your personal data
     

  • Correct inaccurate information
     

  • Request deletion
     

  • Object to marketing
     

  • Withdraw consent (where applicable)
     

  • Request data portability
     

To exercise these rights, contact us at the details below.

We may verify your identity before fulfilling your request.

 

11. International Transfers

Your personal information may be stored or processed outside Hong Kong, including in countries where Wix or our cloud providers operate.
Where required, we ensure appropriate safeguards are in place.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on our website with the “Last Updated” date at the top.

 

13. Contact Us

If you have questions or wish to exercise your rights, please contact:

Mr. Discovery Limited
(Operator of The Ayes Production)
Email: enquiry@mrdiscovery.co
Address: Unit 9C, 9/F, 235 Wing Lok Street Trade Centre, Sheung Wan, Hong Kong

bottom of page